1. Agreement to Terms

These Business Console Terms of Service ("Terms") constitute a legally binding agreement between the organization you represent ("Customer," "you," or "your") and Icarus Inc., the developer and operator of Hail Sentinel, ("Company," "we," "us," or "our") governing access to and use of the Hail Sentinel Business Console ("Console" or "Platform").

These Terms incorporate by reference our Business Console Privacy Policy and any additional terms for specific features or services.

2. Definitions

• "Authorized Users" means individuals authorized by Customer to access the Console under Customer's subscription.
• "Customer Data" means all data, content, and information uploaded, transmitted, or entered by Customer or Authorized Users.
• "Documentation" means the technical documentation, API references, and user guides provided by Icarus.
• "Subscription Term" means the period during which Customer has paid access to the Console.
• "Service Data" means weather data, forecasts, alerts, and analytics provided through the Console.
• "API" means the application programming interfaces provided for programmatic access to the Platform.

3. Important Disclaimers Regarding Weather Information

3.1 Informational Purposes Only

3.2 No Guarantee of Accuracy

Weather is inherently unpredictable. We do not guarantee the accuracy of any forecast, prediction, or alert. Actual conditions may differ significantly from predictions. Hail events may occur without warning, and predicted events may not materialize.

3.3 Not Insurance

The Business Console is not an insurance product. It does not replace, supplement, or constitute insurance coverage. Customer is solely responsible for maintaining appropriate insurance for properties, assets, and operations.

3.4 Business Decision Disclaimer

Any business decisions made based on Service Data are made at Customer's sole discretion and risk. Icarus is not liable for business outcomes, operational decisions, or financial impacts resulting from use of the Platform.

3.5 No Duty to Warn

Icarus has no duty to warn Customer of any weather event. While we endeavor to provide useful intelligence, we are under no obligation to issue alerts for any specific event, and failure to do so shall not give rise to liability.

4. Account Registration and Access

4.1 Account Creation

To access the Console, Customer must create an organizational account and designate at least one administrator. Customer agrees to provide accurate, current, and complete registration information.

4.2 Authorized Users

Customer may provision access to Authorized Users up to the limits of their subscription. Customer is responsible for:

• Ensuring Authorized Users comply with these Terms
• Managing user access and permissions appropriately
• Promptly removing access for departed personnel
• All activities conducted under Customer's account

4.3 Account Security

Customer is responsible for:

• Maintaining confidentiality of account credentials
• Implementing appropriate access controls
• Promptly notifying us of any unauthorized access
• Enabling multi-factor authentication (required for all business plans)

4.4 Single Sign-On (SSO)

Business customers may configure SSO/SAML integration with their identity provider. Customer is responsible for the security and configuration of their identity provider.

5. Subscriptions and Billing

5.1 Subscription Plans

The Console is offered under various subscription tiers with different features, user limits, API quotas, and pricing. Current plans and pricing are available upon request or in the Console.

5.2 Payment Terms

• Subscriptions are billed in advance (monthly or annually)
• Payment is due within 30 days of invoice (Net 30)
• Customers may have custom payment terms in their agreements
• Late payments may incur interest at 1.5% per month

5.3 Renewal

Subscriptions automatically renew for successive terms unless:

• Customer provides written notice of non-renewal at least 30 days before the renewal date
• Customer agreements specify different notice periods

5.4 Price Changes

We may change pricing for future subscription terms with at least 60 days notice. Price changes take effect at the next renewal unless Customer provides notice of non-renewal.

5.5 Refunds

Fees are non-refundable except as required by law or as specified in customer agreements. Partial-month refunds are not provided for mid-term cancellation.

5.6 Taxes

Fees are exclusive of taxes. Customer is responsible for all applicable taxes, duties, and levies, except for taxes based on Icarus's net income.

6. License and Restrictions

6.1 License Grant

Subject to these Terms and payment of applicable fees, Icarus grants Customer a limited, non-exclusive, non-transferable license to access and use the Console during the Subscription Term for Customer's internal business purposes.

6.2 Restrictions

Customer shall not, and shall not permit any third party to:

• Copy, modify, create derivative works of, or distribute the Console or Documentation
• Reverse engineer, decompile, or disassemble the Console
• Sublicense, resell, or redistribute access to the Console
• Use the Console to provide services to third parties (except as permitted by API terms)
• Remove or alter any proprietary notices or marks
• Circumvent usage limits, security measures, or access restrictions
• Use automated means (bots, scrapers) except through authorized APIs
• Benchmark or competitive analysis without written consent

6.3 Intellectual Property

Icarus retains all rights, title, and interest in the Console, Documentation, Service Data, and all related intellectual property. Customer retains all rights to Customer Data.

6.4 Feedback

If Customer provides suggestions, ideas, or feedback, Icarus may use such feedback without restriction or compensation.

7. API Terms

7.1 API Access

Subject to subscription tier, Customer may access the Console programmatically through provided APIs. API access requires API keys, which must be kept confidential.

7.2 Rate Limits

API usage is subject to rate limits based on subscription tier. Exceeding rate limits may result in throttling or temporary suspension. Custom rate limits may be negotiated for qualifying plans.

7.3 Permitted Uses

Customer may use API data for:

• Internal business operations and decision-making
• Integration with Customer's internal systems
• Display within Customer's products (with attribution) where permitted by plan

7.4 Prohibited Uses

Customer shall not:

• Resell or redistribute raw API data to third parties
• Use API data to train machine learning models for commercial distribution
• Cache API data beyond permitted periods
• Misrepresent the source of data or create false attribution

7.5 API Changes

We may modify APIs with notice. We will provide at least 90 days notice for breaking changes. Deprecated API versions will be supported for at least 12 months after deprecation notice.

8. Data Terms

8.1 Customer Data

Customer retains all rights to Customer Data. Customer grants Icarus a license to use Customer Data solely to provide and improve the Console.

8.2 Data Processing

Our processing of personal data is governed by our Privacy Policy. Business customers requiring Data Processing Agreements (DPAs) should contact their account manager.

8.3 Data Security

We implement industry-standard security measures as described in our Privacy Policy. Customer is responsible for the security of data before transmission and after export.

8.4 Data Portability

Customer may export Customer Data at any time through Console features or by request. Upon termination, Customer has 30 days to export data before deletion.

8.5 Aggregated Data

Icarus may use anonymized, aggregated data derived from Customer's use of the Console for service improvement, research, and analytics.

9. Acceptable Use Policy

Customer agrees not to use the Console to:

• Violate any applicable law, regulation, or third-party rights
• Transmit harmful code, viruses, or malware
• Interfere with or disrupt Console operations or infrastructure
• Attempt unauthorized access to systems or data
• Engage in activities that could damage Icarus's reputation
• Use the Console for purposes competitive with Icarus's business
• Upload infringing, defamatory, or illegal content

We may suspend access for violations of this policy. We will provide notice before suspension except in emergencies.

10. Service Levels

10.1 Availability Target

We target 99.9% uptime for the Console (excluding scheduled maintenance). Business customers may have SLAs with specific uptime commitments and remedies.

10.2 Scheduled Maintenance

We will provide at least 48 hours notice for scheduled maintenance, typically scheduled during low-usage periods.

10.3 Support

Support availability varies by subscription tier:

• Standard: Email support, response within 2 business days
• Professional: Email and chat support, response within 1 business day
• Business Premium: Priority support with SLA-defined response times, dedicated account manager

10.4 Status Page

Current system status and incident information is available at our status page. Customers can subscribe to status updates.

11. Disclaimer of Warranties

12. Limitation of Liability

12.1 Exclusion of Damages

12.2 Liability Cap

Icarus's total aggregate liability for all claims shall not exceed the fees paid by Customer in the twelve (12) months preceding the claim.

12.3 Essential Basis

These limitations reflect a reasonable allocation of risk and are an essential basis of the agreement. The Console would not be provided without these limitations.

12.4 Exceptions

These limitations do not apply to: (a) breaches of confidentiality obligations, (b) indemnification obligations, (c) Customer's payment obligations, or (d) liability that cannot be limited by law.

13. Indemnification

13.1 By Icarus

Icarus will defend Customer against third-party claims that the Console infringes a valid patent or copyright, and will indemnify Customer for damages finally awarded (or settlements approved by Icarus). This obligation does not apply to claims arising from: (a) Customer's modifications, (b) combination with third-party products, (c) use in violation of these Terms, or (d) Customer Data.

13.2 By Customer

Customer will defend and indemnify Icarus against third-party claims arising from: (a) Customer Data, (b) Customer's use of the Console in violation of these Terms, (c) Customer's violation of applicable law, or (d) Customer's products or services that incorporate Service Data.

13.3 Procedure

The indemnified party must: (a) provide prompt written notice, (b) grant sole control of defense and settlement, and (c) provide reasonable cooperation. The indemnifying party may not settle without consent if the settlement imposes obligations on the indemnified party.

14. Termination

14.1 Termination for Convenience

Either party may terminate with 30 days written notice at the end of any Subscription Term (non-renewal). Early termination without cause does not entitle Customer to refund of prepaid fees.

14.2 Termination for Cause

Either party may terminate immediately if the other party:

• Materially breaches these Terms and fails to cure within 30 days of notice
• Becomes insolvent or files for bankruptcy
• Ceases operations or makes a general assignment for creditors

14.3 Suspension

Icarus may suspend access immediately for:

• Non-payment (after 15 days notice)
• Violations of acceptable use policy
• Security threats or potential harm to the Platform
• Legal requirements

14.4 Effect of Termination

Upon termination:

• All licenses and access rights terminate
• Customer must cease use of the Console and delete any cached Service Data
• Customer has 30 days to export Customer Data
• Outstanding fees become immediately due
• Provisions that should survive termination will survive

15. Dispute Resolution

15.1 Informal Resolution

Before initiating formal proceedings, the parties agree to attempt good-faith negotiation for at least 30 days.

15.2 Arbitration

Any dispute not resolved informally shall be resolved by binding arbitration under JAMS Commercial Arbitration Rules. The arbitration shall be conducted in the State of Washington, USA, by a single arbitrator with relevant expertise.

15.3 Class Action Waiver

15.4 Exceptions

Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access.

15.5 Custom Agreement Exceptions

Customers with separate agreements may have different dispute resolution procedures as specified in those agreements.

16. General Provisions

16.1 Governing Law

These Terms are governed by the laws of the State of Washington, USA, without regard to conflict of law principles.

16.2 Entire Agreement

These Terms, together with referenced policies and any Order Form, constitute the entire agreement between the parties.

16.3 Severability

If any provision is found unenforceable, it shall be modified to the minimum extent necessary, and remaining provisions remain in effect.

16.4 Waiver

Failure to enforce any right shall not constitute a waiver of that right.

16.5 Assignment

Customer may not assign these Terms without consent. Icarus may assign in connection with a merger or acquisition.

16.6 Notices

Notices to Icarus must be sent to legal@hailsentinel.com. Notices to Customer will be sent to the registered administrator email.

16.7 Force Majeure

Neither party is liable for delays caused by circumstances beyond reasonable control (natural disasters, war, terrorism, etc.).

16.8 Export Compliance

Customer agrees to comply with all applicable export control laws and regulations.

16.9 Government Use

The Console is commercial computer software. Government users receive only rights granted to other commercial customers.

16.10 Independent Contractors

The parties are independent contractors. Nothing creates a partnership, agency, or employment relationship.

17. Contact Information

For questions about these Terms: