Privacy Policy
This Privacy Policy describes how Icarus Inc. collects, uses, discloses, and protects your personal information when you visit the Hail Sentinel marketing website at hailsentinel.com.
Note: This policy applies to our marketing website. For information about our mobile application privacy practices, please see our Mobile App Privacy Policy.
Table of Contents
1. Introduction
This Privacy Policy ("Policy") describes how Icarus Inc., the developer and operator of Hail Sentinel, ("Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website at hailsentinel.com and related marketing pages (collectively, the "Website").
By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Policy.
For Mobile App Users: If you use the Hail Sentinel mobile application, please refer to our Mobile App Privacy Policy, which contains specific information about data collection and practices within the App, including location tracking and push notifications.
2. Data Controller Information
The data controller responsible for your personal information is:
Icarus Inc.
Address: 170 S Lincoln St, STE 150, Washington, United States
Legal: legal@hailsentinel.com
Privacy: privacy@hailsentinel.com
Support: support@hailsentinel.com
3. Information We Collect
3.1 Information You Provide
- Contact Information: Name, email address, and phone number when you contact us, subscribe to our newsletter, or request information.
- Account Information: If you create an account on our Website, we collect your email address and password.
- Communication Data: Content of messages you send us through contact forms, email, or other communication channels.
- Survey Responses: Information you provide when participating in surveys or feedback requests.
3.2 Information Collected Automatically
When you visit our Website, we automatically collect certain information:
3.2.1 Device and Browser Information
- IP address
- Browser type and version
- Operating system
- Device type (desktop, mobile, tablet)
- Screen resolution
- Language preferences
3.2.2 Usage Information
- Pages visited and time spent on each page
- Referring website or source
- Click patterns and navigation paths
- Date and time of visits
3.2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information and improve your experience. See Section 7 (Cookies) for more details.
3.3 Information from Third Parties
- Analytics Providers: We receive aggregated analytics data from services like Google Analytics.
- Advertising Partners: If you interact with our advertisements, we may receive information about those interactions.
- Social Media Platforms: If you interact with our social media pages, we may receive information permitted by those platforms.
4. How We Use Your Information
We use your information for the following purposes:
4.1 Providing and Improving Our Services
- Operating and maintaining the Website
- Responding to your inquiries and support requests
- Processing account registrations
- Analyzing Website usage to improve user experience
4.2 Marketing and Communications
- Sending newsletters and promotional materials (with your consent)
- Informing you about new features, products, or services
- Personalizing your experience on our Website
4.3 Analytics and Research
- Understanding how visitors use our Website
- Measuring the effectiveness of our marketing campaigns
- Conducting research to improve our products and services
4.4 Legal and Security
- Complying with legal obligations
- Protecting against fraud and unauthorized access
- Enforcing our terms of service
- Protecting our rights, property, and safety
5. Legal Bases for Processing (GDPR)
For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process your personal data based on the following legal grounds:
- Consent: For marketing communications, non-essential cookies, and certain analytics. You may withdraw consent at any time.
- Contract Performance: When necessary to provide services you have requested.
- Legitimate Interests: For Website analytics, security, and improving our services, balanced against your rights.
- Legal Obligation: When required to comply with applicable laws.
6. Information Sharing and Disclosure
We may share your information with:
6.1 Service Providers
Third-party vendors who assist us with:
- Website hosting and maintenance
- Email delivery services
- Analytics and advertising
- Customer support tools
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
6.2 Analytics Partners
- Google Analytics: We use Google Analytics to understand Website traffic and usage patterns. Google's privacy policy is available at policies.google.com/privacy.
6.3 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal process or government requests
- Protect our rights, privacy, safety, or property
- Enforce our terms of service
- Respond to claims that content violates others' rights
6.4 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.
We Do Not Sell Your Data: We do not sell your personal information to third parties.
7. Cookies and Tracking Technologies
7.1 What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and understand how you use the site.
7.2 Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Essential | Necessary for the Website to function properly |
| Analytics | Help us understand how visitors interact with our Website |
| Functional | Enable enhanced functionality and personalization |
| Marketing | Used to deliver relevant advertisements |
7.3 Managing Cookies
You can manage cookies through:
- Browser Settings: Most browsers allow you to block or delete cookies.
- Cookie Consent Banner: Use our cookie consent tool to manage your preferences.
- Opt-Out Links: For Google Analytics, visit tools.google.com/dlpage/gaoptout.
Note: Blocking certain cookies may impact your experience on our Website.
8. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this Policy:
| Data Type | Retention Period |
|---|---|
| Contact Form Submissions | Up to 2 years after last interaction |
| Newsletter Subscriptions | Until you unsubscribe |
| Website Analytics | Up to 26 months (Google Analytics default) |
| Account Information | While active + up to 3 years after deletion |
| Legal Records | As required by applicable law |
9. Your Rights and Choices
9.1 All Users
All users have the following rights:
- Access: Request a copy of your personal information.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your personal data.
- Unsubscribe: Opt out of marketing emails at any time.
9.2 European Users (GDPR Rights)
If you are in the EEA, UK, or Switzerland, you have the following additional rights:
- Right to Restriction: Request restriction of processing in certain circumstances.
- Right to Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or for direct marketing.
- Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing.
- Right to Lodge a Complaint: File a complaint with your local data protection authority.
9.3 California Residents (CCPA/CPRA Rights)
If you are a California resident, you have the following rights:
- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected.
- Right to Delete: Request deletion of your personal information.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Opt-Out of Sale/Sharing: We do not sell personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
9.4 How to Exercise Your Rights
To exercise your privacy rights, contact us at:
- Email: privacy@hailsentinel.com
We will respond within the timeframes required by applicable law (generally 30 days for GDPR, 45 days for CCPA).
10. Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure hosting infrastructure
- Access controls and authentication
- Regular security assessments
While we strive to protect your information, no method of transmission or storage is 100% secure.
11. International Data Transfers
Your information may be transferred to and processed in the United States and other countries. For transfers from the EEA, UK, or Switzerland, we rely on:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions where applicable
- Your consent where appropriate
12. Children's Privacy
Our Website is not directed to children under 13 (or 16 in the EEA). We do not knowingly collect personal information from children under these ages. If you believe a child has provided us with personal information, please contact us at privacy@hailsentinel.com.
13. Changes to This Policy
We may update this Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes may be communicated via email or a prominent notice on our Website.
Acceptance of Changes: Your continued use of the Website after changes become effective constitutes acceptance of the revised Policy.
14. Contact Us
For questions or concerns about this Privacy Policy or our data practices:
Icarus Inc.
Address: 170 S Lincoln St, STE 150, Washington, United States
Privacy: privacy@hailsentinel.com
Support: support@hailsentinel.com
Legal: legal@hailsentinel.com